SageCRM is an easy-to-use, fast-to-deploy, feature-rich, low-cost, Internet-based CRM solution designed to introduce the real benefits of CRM to your organisation. SageCRM uses industry-leading technology to foster better business practices and effortless information exchange throughout your organisation.
With SageCRM, you can quickly analyse, manage, and synchronise sales, marketing and customer care activities across all points of contact. Regardless of how, when or where your customers, partners, and prospects choose to interact with your company, SageCRM gives you a decisive advantage by providing comprehensive, easy-to-use tools to successfully manage these relationships. SageCRM offers a full range of hosted or onsite deployment options, which means you get complete flexibility to run your business your way.
SageCRM Part of the Sage Accpac Extended Enterprise Suite
Get a 360 view of your business
Two award winning products – SageCRM and Sage Accpac ERP – come together to form the foundation of the Sage Accpac Extended Enterprise Suite. By dynamically linking processes, information, workflows and communication channels, the Sage Accpac EE Suite helps organisations bridge the information gap between departments and improve customer interactions.
What’s new in SageCRM? It’s now part of the Sage Accpac Extended Enterprise Suite!
SageCRM ‘Straight-through’ Processing
Sales Automation
Improve sales performance with sales automation tools that help sales professionals find and retrieve vital information quickly and easily. SageCRM provides a snapshot of the sales cycle from first contact to final sale, allowing sales teams to effectively analyse and manage the sales pipeline from within the CRM solution.
Marketing Automation
Manage and track every element of your campaigns with SageCRM. View activities, objectives, leads generated, and lead follow-up, and drill down to specific activities within a campaign. This user-friendly CRM solution provides you an in-depth view of your campaigns and enables you to eliminate the guesswork and put your company’s marketing resources to their best use.
Customer Care
Resolve customer issues efficiently by providing customer service professionals with user-friendly tools to access relevant customer data including purchases, call and escalation histories, interactions, e-mail, and documents sent and received.
Mobile Solutions
The benefits of real-time access to your CRM solution are numerous and can have a positive impact on your business performance and profits. Placing customer information at the fingertips of mobile professionals ensures they always have the most up-to-date information.
Outlook Integration
Microsoft Outlook runs within the framework of your SageCRM solution and has complete, two-way synchronisation with Outlook contacts, calendar (appointments), and tasks, in addition to full-featured e-mail integration.
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